Quality and Compliance
Owns the quality management system, drawing control, calibration, inspection and test plans, non-conformance management and the compliance file for every vehicle. Inspectors check builds at each stage gate, conduct final inspection and pre-delivery checks, and confirm each vehicle meets the Australian Design Rules and modification code before a compliance plate is fitted.
What the team is accountable for
- Inspect builds at every stage gate
- Manage non-conformances and corrective actions
- Maintain calibration of measuring and test equipment
- Compile the compliance file and authorise plating
- Handle customer complaints and warranty investigations
How we know it is working
Who works here
Mei-Ling Chao
Mei-Ling owns the quality system and the compliance files and has been the authorised signatory for plating at Nexus for seven years.
Where the work is recorded
Non-Conformance Register
Records every product, material or process non-conformance found at stage gates, in the field or at supplier receival, with disposition and corrective action status.
Work Orders and Build Tracker
Tracks every body, trailer and bus build from planned release through fabrication, assembly, fit-out, paint and final inspection to delivery.
Plant Maintenance and Calibration Requests
Logs breakdown, preventive service, calibration and inspection requests for cranes, machines, welding equipment, booths and measuring equipment.